Empire State Building
Key and Lock Policy

Requests for duplicate keys must be submitted via the on-line work order system at portal.risebuildings.com. For reasons of security, all duplicate keys for building locks (bathrooms and bottom lock on office doors) must be made within the building. Please note that building locksmiths do not duplicate keys for additional locks on doors (top locks) or file cabinets, no outside locksmith is allowed to do lock work in the building. There is a fee for key duplication.