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Empire State Building

  Maintenance Requests

Requests for the following services must be submitted via ESRT+, our on-line work order system:

  • New locks and additional keys
  • Freight elevator reservations for after hours and weekends

Burned out light bulbs, problems with plumbing, heating, etc., should be reported to the Building Management Office via the on-line work order system, which can be accessed at http://portal.risebuildings.com/.

The Empire State Building Management Office Staff is available to assist you with maintenance of your office, such as painting, hanging pictures, moving furniture or file cabinets, minor repairs, etc. If you require any such services, please submit your request via the on-line work order system. There may be a fee.

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